IT Service Portal
Service Desk: +1 (650) 370-2381

O'Melveny IT Service Center

Your single point of access for technical assistance, account utilities, software downloads, and real-time network statuses.

Remote Support

Start a secure remote-control support session during a phone call with an IT analyst to quickly resolve complex technical issues.

Establish Connection

Account & Password

Securely reset your network password, unlock your account, or register / update your Microsoft Authenticator MFA credentials for remote login.

Manage Account

Software Center

Download and install authorized O'Melveny applications, updates, and plugin modules.

Browse Software Center

Policies & Compliance

Access the O'Melveny IT Policies and Compliance Library. Review guidelines for Information Security, Acceptable Use, AI Acceptable Use, and IT Privacy.

Open Library

Live Service Status Dashboard

Exchange Email & Calendars
Operational
GlobalProtect VPN
Operational
Document Management (NetDocuments)
Operational
Citrix Virtual Desktops (VDI)
Operational
Microsoft Teams & Webex
Operational
Firm Printing & Imaging Network
Operational

System Notices

  • August 27, 2026
    Planned VPN Maintenance

    GlobalProtect VPN services will undergo scheduled routine maintenance this Sunday from 2:00 AM to 4:00 AM EST. Temporary disruptions may occur.

  • August 24, 2026
    New Outlook Phishing Button

    The "Report Phishing" button has been updated in Microsoft Outlook. Please use this option to instantly flag suspicious emails to Security.

Contact O'Melveny IT Service Desk

If you cannot find a solution using our self-service options, reach out to the IT Analyst team. We are available 24 hours a day, 7 days a week.

Call Service Desk +1 (650) 370-2381
Email Support itservicedesk@omm.com